Website terms

Last updated: 7 September 2026

The website and the care provider

Putra Heights Nursing Home is the brand of this independently owned marketing website. Paradise Lodge Retirement Care Centre provides the care services described and handles enquiries through the linked WhatsApp number. The website brand is not a separate care facility.

Information, not individual medical advice

The website provides general information to help families explore the home. It does not diagnose conditions, prescribe treatment or replace advice from a qualified health professional. For urgent medical concerns, contact emergency services rather than waiting for a WhatsApp reply.

Care suitability, availability and fees

Discuss individual needs, current availability, fees and what is included directly with Paradise Lodge Retirement Care Centre. Website descriptions are not a guarantee that a particular care arrangement is suitable or available. A WhatsApp enquiry or visit request does not confirm admission or create an admission agreement. Any care agreement and its payment, cancellation or refund arrangements must be agreed separately with the provider.

Photos and illustrative scenes

The Gallery page contains photographs of the home. Some images elsewhere on this website are generated illustrative scenes used to convey the experience of care and family visits; they are not photographs of actual residents, families or staff and do not constitute testimonials. A visit is the best way to assess the current spaces and discuss facilities.

External links and information

WhatsApp, Google Maps and other linked services operate under their own terms and privacy policies. Their availability and content are outside this website’s control. Information about the home can change; ask the staff to confirm details important to your decision.

Questions or corrections

If something appears inaccurate, contact the home through the listed WhatsApp number and identify the page or information concerned. Please do not send unnecessary sensitive information. Nothing in these website terms is intended to exclude rights that cannot lawfully be excluded.